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# Jennifer Goldman-Wetzler, Ph.D.

Get to know Jennifer Goldman-Wetzler

## Sitemaps

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## Posts

- [Leadership on the Edge: 7 Lessons From a Dangerous Mountain](https://jengoldmanwetzler.com/leadership-on-the-edge-7-lessons-from-a-dangerous-mountain/) - For 20 years, I swore I’d never climb New Hampshire’s Mount Washington. A woman I’d admired in college named Cheryl had died hiking down it one early spring. Her curly brown hair, warm heart, and bright smile left a lasting impression on many. The university held a large memorial; her death stayed with me. Though
- [Meeting Norms for a New Era](https://jengoldmanwetzler.com/meeting-norms-for-a-new-era/) - Twenty five years ago, in a quiet moment, I earnestly wrote the following about my life and career purpose: “I dedicate my life to enhancing the well-being of our world: people and planet.” I am still working to fulfill that mission. As part of that work, recently I prepared to participate in an international meeting
- [Happy New Year](https://jengoldmanwetzler.com/happy-new-year-2/) - Dear friends, To honor this long-awaited new year, I want to offer you some simple wishes. I hope you enjoy these wishes. And I hope you'll share your wishes with those you care about-- your family and friends, colleagues and teams-- so we can together create the new world we wish for each other in
- [Wishes for You](https://jengoldmanwetzler.com/wishes-for-you/) - Dear friends, As we enter a new year, I hope this finds you and your family, friends and colleagues healthy and well. If you were able to find rest in 2021 and would like to build on it in 2022, or if rest escaped you and you'd like to build your rest muscles now, I
- [How to End the Bitter Debate](https://jengoldmanwetzler.com/how-to-end-the-bitter-debate/) - The world today is increasingly polarized. People who once identified with the center have shifted towards extremes. For example, in the US political arena, those who once identified as Republicans or Democrats have now shifted towards the “alt-right” or “left-wing activism”. This means there may be no shortage of bitter debates in the coming years,
- [Put Yourself in Your Own Shoes](https://jengoldmanwetzler.com/put-yourself-in-your-own-shoes/) - Conventional advice on solving conflict says you should “put yourself in the other person’s shoes.” This old adage suggests that by increasing understanding and empathy for the other side, we will be better able to create solutions that take their interests into account, thus allowing us to more quickly and effectively reach agreement. For several
- [Happy new year!](https://jengoldmanwetzler.com/happy-new-year/) - Sending you wishes for a bright and connected 2019, wherever in the world this may find you. I just returned from a trip to Jerusalem. Although I've spent much time there in the past, I was suddenly struck by the small, everyday, peaceful interactions between people of different backgrounds and faiths. Amidst all the differences,
- [Choose Your Highest Self](https://jengoldmanwetzler.com/choose-your-highest-self/) - If all goes smoothly, the book I am writing, Optimal Outcomes: Free Yourself (and Others) from Conflict--At Work, At Home, In Life, will be due to hit bookstores at this time next year. After a book deal with HarperBusiness and an eight-month writing process, I can see that the theme of the book, about how
- [To Overcome Negativity Bias, Try Positivity](https://jengoldmanwetzler.com/to-overcome-negativity-bias-try-positivity/) - I've gotten some lovely responses to the new year's greeting I sent out a couple of days ago. One of them, from my friend Laura Compagni-Sabella, is particularly moving. Laura wrote: "In the real world, I find that for every act of hate, there are thousands of acts of love. For every act of suspicion,
- [Profitability and Sustainability Rise With Women](https://jengoldmanwetzler.com/profitability-and-sustainability-rise-with-women/) - An article in this winter's edition of The Nature Conservancy magazine notes recent research suggesting that when conservation projects involve women in their decision-making processes, the projects are able to attain more sustainable results than when few or no women are involved. These findings are similar to existing research suggesting that organizations in which women
- [Managing the Emotions Rollercoaster](https://jengoldmanwetzler.com/managing-the-daily-emotions-rollercoaster/) - In his newest best-selling book, When: The Scientific Secrets of Perfect Timing, Daniel Pink identifies a common emotional pattern across research studies on well-being: people typically feel bad in the morning. Emotional well-being rises slightly around 8 am, then steadily decreases throughout the day until it crashes mid-afternoon, around 3 pm. It then rebounds around
- [Play Can Be Harder Than Work](https://jengoldmanwetzler.com/play-can-be-harder-than-work/) - By the time we hit mid-life, working long, hard hours can become so habitual, so ingrained in our daily routines, that it actually becomes more challenging to prioritize time to rest and have fun than to find time to work. I see this work ethic forming early in my daughter, who is currently in 5th
- [Learning From 72 Years of Marriage](https://jengoldmanwetzler.com/learning-from-72-years-of-marriage/) - Last night, my cousin Arielle's grandmother, Annette Hoffman, passed away. At 91 years old, she was married to Seymour for 72 years-- they got married when she was 19. Arielle said that Seymour was still showering her with love, as he had been for all those years. I imagine that people who have been happily
- [How to Stop Feeling Overwhelmed](https://jengoldmanwetzler.com/how-to-stop-feeling-overwhelmed/) - Many senior executives I work with find themselves feeling overwhelmed. One way to stop the overwhelm is to notice its roots. Where does the feeling of overwhelm originate from? If we look only on the surface, we might notice that a feeling of overwhelm arises when we stretch ourselves too thin or allow ourselves to get distracted from
- [Lifehack: The Nightly Review](https://jengoldmanwetzler.com/lifehack-the-nightly-review/) - This week, I was interviewed on the podcast The Upgrade about how to be a better boss. The smart and funny hosts, Melissa Kirsch and Alice Bradley, the Editor-in-Chief and Deputy Editor of the popular website Lifehacker, ended the interview by asking me about a “life hack”-- something simple that has made my life profoundly better.
- [Raise Your Confidence Quotient](https://jengoldmanwetzler.com/raise-your-confidence-quotient/) - In The Confidence Code, best-selling authors Katty Kay and Claire Shipman show women how to increase their confidence. This is important, since even when women’s competence-- or ability-- exceeds that of their male counterparts, women’s confidence -- or belief in themselves-- falters. Having enjoyed The Confidence Code, I expected Kay and Shipman’s newest book, The Confidence Code for Girls,
- [TEDx Talk: Free Yourself When Conflict Resolution Fails](https://jengoldmanwetzler.com/tedx-talk-free-yourself-when-conflict-resolution-fails/) - Have you ever wished you could free yourself from conflict at work, home or in the world? In my work, it’s been a privilege and pleasure to help people do just that. On June 22, I’ll be giving a TEDx talk in New York City: Free Yourself When Conflict Resolution Fails. It’s based on the
- [The best, hard, surprising and rewarding parts of giving a TEDx talk](https://jengoldmanwetzler.com/the-best-hard-surprising-and-rewarding-parts-of-giving-a-tedx-talk/) - Dear friends, Thank you so much to many of you who have asked, “How’d the TEDx talk go?” and “When can I see the video? I’ve searched and I can’t find it online!” I’m grateful for your interest, and I've done my best to answer below... How’d the TEDx talk go? It was an amazing
- [Watch the TEDx Talk: Free Yourself When Conflict Resolution Fails](https://jengoldmanwetzler.com/the-tedx-video-is-here-watch-like-and-share/) - Dear friends, The 8-minute TEDx Talk I gave a few weeks ago has just been released: Free Yourself When Conflict Resolution Fails I tell the story of how I freed myself from a deeply personal conflict with my mom using 3 of the practices I’ve taught Columbia students and senior organizational leaders for a decade,
- [How to Deal with Resolution-Resistant Conflict](https://jengoldmanwetzler.com/how-to-deal-with-resolution-resistant-conflict/) - There’s evidence behind the idea that humans flourish when they have challenging work to do, and that’s definitely the case for me—and for my clients. In my work, the tougher the conflict, the more it captures my interest, and the more likely I am to be helpful. This has been true for me since I
- [How to Make Sure Your Goals Work For, Not Against, You](https://jengoldmanwetzler.com/how-to-make-sure-your-goals-work-for-not-against-you/) - Dear friends, Before I get into this week’s blog post below, I am excited to announce that on Wednesday, October 30 at 12:30 pm EST, I’ll be teaching a free, public 1-hour live Q&A webinar on the 8 practices of the Optimal Outcomes Method. Unlike the private work I do in client organizations, this is
- [The Number One Mistake People Make In Conflict](https://jengoldmanwetzler.com/the-number-one-mistake-people-make-in-conflict/) - Dear friends, Before I get into this week’s post below, a reminder that on Wednesday, October 30 at 12:30 pm EST, I’ll be teaching a free, public 1-hour live Q&A webinar on the 8 practices of the Optimal Outcomes Method. Unlike the private work I do in client organizations, this is completely free and open
- [The Magic of an Elementary School Reunion](https://jengoldmanwetzler.com/the-magic-of-an-elementary-school-reunion/) - Dear friends, In less than a week, on Wednesday, October 30 at 12:30 pm EST, I’ll be teaching a free, public 1-hour live Q&A webinar on the 8 practices of the Optimal Outcomes Method. Unlike the private work I do in client organizations, this is completely free and open to the public in service of
- [How to Free Yourself from Conflict During the Holiday Season](https://jengoldmanwetzler.com/how-to-free-yourself-from-conflict-during-the-holiday-season/) - Getting clear about your values can be a great asset. But especially as the holiday season approaches in the US, values can also be a source of conflict—inside yourself and with others. These tensions can make it hard to show up the way you’d like not only with family and friends, but also at work
- [How to Deal Productively with the "Seasons of Emotions"​](https://jengoldmanwetzler.com/how-to-deal-productively-with-the-seasons-of-emotions/) - Two decades ago when I was a young business consultant just starting out, it took me a few years to notice the natural ebbs and flows of the work: January through June were “prime time” with intense client work; July and August were lighter, with clients away enjoying summer vacations; September through the first half
- [Do You Think Your Emotions Are Contagious?](https://jengoldmanwetzler.com/do-you-think-your-emotions-are-contagious/) - A few weeks ago, we considered the idea that our emotions may have seasonal cadences, just like the weather and workflow. This week, we'll take a look at how our moods impact our relationships and our outcomes--at work, at home, and in the world. Are Your Emotions Contagious? People don’t talk much about “mood” when
- [Happy New Year + How You Can Help Yourself...And Humanity](https://jengoldmanwetzler.com/happy-new-year-how-you-can-help-yourself-and-humanity/) - As we enter 2020, given the state of the world (better than it's ever been, on the one hand, and also needing help, on the other), in case you are looking for small actions to make a difference in your own life and the lives of the people and world around you, I offer two
- [How to Imagine the Future like MLK, Jr.](https://jengoldmanwetzler.com/how-to-imagine-the-future-like-mlk-jr/) - Dear friends, Last week, we celebrated the birthday of the Rev. Dr. Martin Luther King, Jr. here in the US. In my family, each year on this day, my husband and I do something special with our kids to remember Dr. King and his vision for our country. This year, at a gathering with friends,
- [Design a Pattern-Breaking Path](https://jengoldmanwetzler.com/design-a-pattern-breaking-path/) - Before I dive into this week's post, I have a few exciting announcements: I am thrilled to let you know that Optimal Outcomes was recently selected as a Book of the Month by The Financial Times (the book will launch on Feb 25). It was also featured as one of Success Magazine's Six Books to
- [Optimal Outcomes is on sale TODAY!](https://jengoldmanwetzler.com/2036-2/) - Dear friends, Today, I am thrilled to announce that my new book, Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life, is officially available—for everyone! After years of using the Optimal Outcomes practices inside Columbia classrooms and client boardrooms, I’m excited about the possibility of the book having a wider impact.
- [What is Conflict Freedom, Anyway? An Excerpt from Optimal Outcomes](https://jengoldmanwetzler.com/what-is-conflict-freedom-anyway-an-excerpt-from-optimal-outcomes/) - After a decade of teaching and using the Optimal Outcomes practices in Columbia classrooms and client boardrooms, today, I am thrilled to announce that my new book, Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life, is officially available—for everyone! I’m also delighted that the book has already been selected as
- [The Gifts of the Coronavirus: How to Find the Silver Lining in a Crisis](https://jengoldmanwetzler.com/the-gifts-of-the-coronavirus-how-to-find-the-silver-lining-in-a-crisis/) - There have been times in my life when I’ve had to learn important lessons the hard way. It typically goes like this: I want to succeed at a project, so I work beyond the point of productivity without a break, day after day, until I become bleary-eyed, starved for human contact, and anxious. Or I
- [How to Understand Different Points of View in a Crisis](https://jengoldmanwetzler.com/how-to-understand-different-points-of-view-in-a-crisis/) - Given the constantly changing news, it can be hard to know where you stand on basic, important questions, such as: Should I allow my child to have a playdate? Should I go outside? Should my partner go to the grocery store? While clear guidelines to some of these questions are now beginning to be issued
- [How to Think Ahead and Pivot in a Crisis](https://jengoldmanwetzler.com/how-to-think-ahead-and-pivot-in-a-crisis/) - In a 2015 TED talk, Bill Gates predicted a global outbreak and urged us to do something to prevent it; similarly, the epidemiologist Larry Brilliant tried to warn us in 2006 that a global pandemic was coming, and that it could be potentially catastrophic. Sadly, these compelling, intelligent, and well-respected voices were not enough to
- [Feeling Vulnerable? It Can Help You Make Deeper Connections](https://jengoldmanwetzler.com/feeling-vulnerable-it-can-help-you-make-deeper-connections/) - In this week's Corner Office column, the New York Times's David Gelles interviewed CEOs of multinational companies about how they are working during a global crisis. He learned that Stewart Butterfield, CEO of Slack, led an "all-hands" company-wide meeting from his home's laundry room since that was where Butterfield got the best internet reception. Whether
- [The #1 Way to Resolve Conflict at Home? Prevent It](https://jengoldmanwetzler.com/the-1-way-to-resolve-conflict-at-home-prevent-it/) - As we experience collective loss and uncertainty, it’s best not to make things worse by adding family and work conflict on top of it. But we’re only human, and conflict is inevitable. How can we deal with it, especially now? Toward the end of his life, one of my mentors, Dr. Morton Deutsch, who is
- [The Emotional Paradox of Loss and Hope](https://jengoldmanwetzler.com/the-emotional-paradox-of-loss-and-hope/) - All around the world, there is massive loss occurring: loss of life, health, jobs, money, relationships, psychological stability, emotional stability, and faith. And yet, there is also hope: leaders are working tirelessly to pivot their organizations to meet emerging needs, researchers are collaborating across borders in unprecedented ways, individuals are reinventing themselves by necessity, pollution
- [How to Develop a Capacity for Uncertainty](https://jengoldmanwetzler.com/how-to-develop-a-capacity-for-uncertainty/) - Over the past couple of weeks, in my conversations with clients, colleagues, and friends, I’ve noticed a trend. We’re shifting to an acknowledgment that this social-distancing world we’re living in isn’t likely to last just a few weeks. While Trump has suggested we will have a vaccine “relatively soon,” according to some public health experts,
- [What Would You Like the Future of Work to Be?](https://jengoldmanwetzler.com/what-would-you-like-the-future-of-work-to-be/) - Yesterday, I had the honor of being interviewed by Kate Davis, Deputy Editor of Fast Company magazine, for her podcast, Secrets of the Most Productive People (our episode is scheduled to air next week). We discussed how working parents can stay productive while working from home and caring for children during quarantine. At the end
- [How to Use Anger as a Catalyst for Action](https://jengoldmanwetzler.com/how-to-use-anger-as-a-catalyst-for-action/) - Like so many, I am overcome by anger and sadness over the tragic murders of George Floyd, Breonna Taylor, Ahmaud Arbery, and so many other egregious killings and injustices that continue to be perpetrated against Black people in America. The civil rights leaders of our day—including those at the NAACP, the National Urban League and
- [How to Increase Justice? Take Simple, Different Action](https://jengoldmanwetzler.com/how-to-increase-justice-take-simple-different-action/) - Rarely, if ever, have we had a global, collective pause the way we have over the past several months. Around the world, our collective busyness, for the most part, came to a grinding halt. Although we’ve struggled to juggle the roles of teacher, parent, worker and essential worker, and to deal with overwhelming grief, being
- [Is Freedom Win/Lose or Is It Contagious?](https://jengoldmanwetzler.com/is-freedom-win-lose-or-is-it-contagious/) - free·dom /ˈfrēdəm / noun the power or right to act, speak, or think as one wants without hindrance or restraint. When we look through the lens of history, freedom often is (or seems like) a zero-sum game, where in order for one group of people to win freedom, another group must lose it. On July
- [Why is Conflict More Magnetic During the Holidays?](https://jengoldmanwetzler.com/why-is-conflict-more-magnetic-during-the-holidays/) - “…the human propensity to have arguments always fills the available space...” – Rabbi Lord Jonathan Sacks These days, many leaders are struggling with lack of focus at work. The day-to-day needs of family and children can be overwhelming. The impacts of the global health and economic crises, political polarization, global degradation, and racial injustice are
- [How to Avoid the Swirl in Any Organization](https://jengoldmanwetzler.com/how-to-avoid-the-swirl-in-any-organization/) - Swirl: noun / whirling confusion As we approach the end of the year, scrambling to get work done before the holidays—while working remotely in the midst of a pandemic—may cause more swirl than usual. While it might be hard to define exactly what swirl is, you know it when you see it. You’re trying to
- [One Leadership Lesson from the U.S. Inauguration](https://jengoldmanwetzler.com/one-leadership-lesson-from-the-u-s-inauguration/) - Dear friends, I hope this finds you healthy, safe and well. Below (from my column in Psychology Today) is one leadership lesson I've gleaned from the days leading up to this week's historic U.S. Inauguration, and three ways organizational leaders can implement it. One Leadership Lesson from the U.S. Inauguration The most important contributors to
- [How (and Why) Conflicting Goals Is a Good Thing](https://jengoldmanwetzler.com/how-and-why-conflicting-goals-is-a-good-thing/) - In recent years, best-selling books like Essentialism and The One Thing have suggested focusing on one goal at a time to powerfully achieve your goals—one by one. Their ethos has been life-changing for many people, including me. For example, I relied on this way of working to write and launch my book, Optimal Outcomes. From
- [Tell the Truth, With Love](https://jengoldmanwetzler.com/tell-the-truth-with-love/) - A Talmudic passage tells the story of a stranger who approached the sage Hillel and said, “Teach me the entire Torah while standing on one foot.” Hillel famously replied, “That which is hateful to you, do not do to your neighbor. The rest is commentary. Go and study.” If Hillel were an organizational psychologist with
- [How to Optimally Deal with the Anxiety of In-Between Times](https://jengoldmanwetzler.com/how-to-optimally-deal-with-the-anxiety-of-in-between-times/) - We’re living in a liminal time. There’s a certain quality to this time that differentiates it from other types of time. It’s not the Before Times. It’s not the After Times. And increasingly, at least in many parts of the U.S., it’s not the Deepest Pandemic Times, either. It’s the In-Between Times. The space that
- [Are Your People Burnt Out? Here's How to Deal With It](https://jengoldmanwetzler.com/are-your-people-burnt-out-heres-how-to-deal-with-it/) - My doctor is burnt out. I can see it in his physical appearance. His once healthy frame now seems hollowed out. He’s lost a significant amount of weight. His happy ‘whistle while you work’ spirit has been replaced by silence. His old smile has not exactly turned into a frown, but it is diminished and
- [Case Study: Senior Management Team Intervention](https://jengoldmanwetzler.com/case-study-senior-management-team-intervention/) - The problem: Linda, the CEO of a global software development company, knew she needed to have a tough conversation with her senior management team about how they were working together – or, more precisely, how they were not working together. Communication on the team had broken down because different team members had varying perspectives on
- [Case Study: Resolving Conflict through Coaching](https://jengoldmanwetzler.com/resolving-conflict-through-coaching/) - The problem: Shannon and Daphne were both analytically-minded, high-achieving, Type A executives. They were also both passionate and determined to make a difference through their work at one of the world’s most prestigious non-governmental organizations. Their CEO sought out coaching to help grow their leadership capacity, and to address issues they were having in their
- [Join me at the Fast Company Innovation Festival](https://jengoldmanwetzler.com/join-me-at-the-fast-company-innovation-festival/) - Dear friends, I hope this finds you healthy and well. As we continue to navigate our way through uncharted territory at work, at home and in public life due to the pandemic and a host of related complex challenges (and opportunities), I want to let you know about new ways to learn to create Optimal
- [These 4 Conflict Habits Could Be Making Your Life Harder](https://jengoldmanwetzler.com/these-4-conflict-habits-could-be-making-your-life-harder/) - Are you continuously struggling to resolve conflict without gaining real ground? Pattern recognition may help. Most people respond to conflict the same way in various situations even though those responses are often fruitless. It's illogical and, yet, it's the number one reason many people find it difficult to resolve contentious situations. Why do we fall
- [Join me at the Strand NYC Thurs, Feb 27 @ 7:30 pm](https://jengoldmanwetzler.com/join-me-at-the-strand-nyc-thurs-feb-27-730-pm/) - Dear friends, Optimal Outcomes is a New York baby. It was written, tested with grad students at Columbia and clients in NYC, and is about to be published in New York. So it's only fitting that the book tour begins in...New York! (After that, I'm headed to San Francisco, Boston and DC. If you'd like
- [TEDx Livestream: Free Yourself When Conflict Resolution Fails](https://jengoldmanwetzler.com/tedx-livestream-tomorrow-free-yourself-when-conflict-resolution-fails/) - I'm excited (and still nervous!) to give tomorrow’s TEDx talk in NYC: Free Yourself When Conflict Resolution Fails. In the practice runs, I've seen people tearing up, and people have told me they've learned a lot in 8 minutes. My purpose is not to leave anyone shedding a tear, but the story I tell is
- [What Does It Mean to Be "Conflict Free"?](https://jengoldmanwetzler.com/what-does-it-mean-to-be-conflict-free/) - I recently asked some close friends and colleagues to offer me feedback on the first draft of my book, Optimal Outcomes: How to Free Yourself (and Others) from Conflict--At Home, At Work, In Life (scheduled to be published by HarperBusiness in January 2020). Two of my colleagues told me that they don't believe it is
- [Podcast Interview on Freedom from Conflict](https://jengoldmanwetzler.com/podcast-interview-on-freedom-from-conflict/) - Independence Day is right around the corner here in the U.S., and I’ve been thinking a lot about the last line of our national anthem. We sing: “the land of the free and the home of the brave." It takes courage — bravery — to become free. It takes the same courage to free yourself
- [Can’t You Just Let Me Feel Bad?](https://jengoldmanwetzler.com/cant-you-just-let-me-feel-bad/) - Sue Elias, EVP of Parks & People Foundation in Baltimore, MD, uses the Optimal Outcomes method to learn to sit with her challenging emotions, then transform those emotions to master conflict.
- [New Priorities by Equal Employment Opportunity Commission Warrant Attention](https://jengoldmanwetzler.com/new-priorities-by-equal-employment-opportunity-commission-warrant-attention/)
- [Ugly Conflict? Map It Out](https://jengoldmanwetzler.com/ugly-conflict-map-it-out/) - Difficult conflicts are typically caused by multiple interconnected factors, but our tendency is to view the situation in much simpler terms. Our minds are always searching for certainty and clarity, causing us to see things in black and white rather than to remain aware of the many detailed nuances of a situation. This evolved over
- [Mastering Difficult Conflict](https://jengoldmanwetzler.com/mastering-difficult-conflict/) - Over the past few months, I've been hard at work to define how people can master very difficult conflicts. It's for a book proposal that I'm writing. While I've been teaching these ideas at Columbia for close to a decade and coaching dozens of clients using this approach for just as long, writing out the
- [Start-up CEO Spotlight: How to fire your best friend](https://jengoldmanwetzler.com/start-up-ceo-spotlight-how-to-fire-your-best-friend/) - Several of the start-up CEOs I’ve coached recently have struggled with this question: Should I fire one of my co-founders (who is also one of my best friends)? If so, how can I do this while maintaining my integrity as a leader and as a friend? Here are six steps to help you navigate this
- [How to Build a Compliance Culture](https://jengoldmanwetzler.com/how-to-build-a-compliance-culture/) - On July 28, 2016, as a panelist at the global Risk Assistance Network + Exchange (RANE), I spoke about how to build a compliance culture. Following are a summary of my comments as a panelist: In order to have culture truly impact all parts of the organization, you need to ensure that culture touches every
- [HBR article on Both / And Leadership](https://jengoldmanwetzler.com/hbr-article-on-both-and-leadership/) - Dear Friends and Colleagues, Wishing you a great first day of summer!As you plan for some summer R&R, we hope you’ll also set aside some summer reflection time to think about the health of your business. Is your organization thriving, or just surviving? This question is on the minds of many of our clients as
- [Both/And Leadership](https://jengoldmanwetzler.com/bothand-leadership/) - Great organizations don’t just survive – they thrive. Today’s accomplishments catapult tomorrow’s successes. Local achievements build toward a global triumph. Energized employees and enthusiastic clients spark financial successes. The problem is that most organizations don’t thrive - many don’t even survive. Instead they become mired in ongoing conflicts, tensions and challenges that leave them stuck
- [Granting & Receiving Authority from Below](https://jengoldmanwetzler.com/granting-receiving-authority-from-below-by-kathy-roszczeda-guest-blogger/) - Leader-follower conflict has long prevailed despite organizations' attempts to ease tensions through leadership training programs. Although granted authority from above, new leaders face the challenge of obtaining authority from their followers. According to Goldman (2010), the CIVIC framework (complexity, interconnectedness, values, imagination, courage) is a useful tool that enables organizations to handle this long-term conflict
- [THRIVE](https://jengoldmanwetzler.com/thrive/) - Increasingly these days, in the quiet moments of reflection that I am honored and grateful to share with top executives, they "admit" to me the following: "I want to pursue a career in another field-- one that is not known for traveling every week of the year" and "I want to move from NYC to
- [If you want others to "lean in," you need to "lean out"](https://jengoldmanwetzler.com/if-you-want-others-to-lean-in-you-need-to-lean-out/) - I recently returned from a business trip in the Middle East and was reminded that leadership dilemmas don't vary that widely from country to country, from continent to continent. Across cultures, there's still so much talk about getting "buy-in" and having people "step up to the plate" (yes, people use baseball metaphors in the Middle
- [Can too much mindfulness hamper creativity?](https://jengoldmanwetzler.com/can-too-much-mindfulness-hamper-creativity/) - In a recent New York Times Magazine article called "Breathing in vs. Spacing out: Is mindfulness always best?" author Dan Hurley compares the benefits of being mindful versus letting your mind wander, and concludes that too much mindfulness could hamper creativity. Yes, you read that correctly: too much mindfulness could hamper creativity. What I want
- [Put your negative emotions to work – in your favor](https://jengoldmanwetzler.com/put-your-negative-emotions-to-work-in-your-favor/) - The other day I was working with two senior executives at a global healthcare company. They came to me because they need to work together but are having trouble getting along. It's a familiar story: They started out as friends, but in the midst of a series of disagreements and power struggles, one said some
- [The hazards of looking on the bright side](https://jengoldmanwetzler.com/the-hazards-of-looking-on-the-bright-side/) - In my line of work, it's easy to look for something wrong to fix. Much of the time, leaders call me precisely because there's a problem – a team can't get along; a core market has been disrupted; communication has broken down; a leader is not performing at his potential...the list of what's wrong can
- [Tribute to Nelson Mandela](https://jengoldmanwetzler.com/tribute-to-nelson-mandela/) - Nelson Mandela was not just a hero for South Africa; he is the world's hero. In the workshop I teach at Columbia called "Transforming Conflict from Within" I teach about five leadership qualities that are necessary for leaders to cultivate in the midst of long-term conflict: complexity, interconnectedness, values, imagination, and courage. In the workshop,
- [Looking on the Bright Side](https://jengoldmanwetzler.com/311-2/) - So often we look at the negative: what didn't go well, what we did (and we wish we hadn't), what others did or didn't do, said or didn't say (that we wish they hadn't)...the list is long, and can sometimes seem never-ending. In my work coaching successful entrepreneurs and executives, there is one tendency that
- [How would your life be different?](https://jengoldmanwetzler.com/how-would-your-life-be-different/) - It is a law of nature: the world around us is always changing. A logical response is...to ACCEPT it. We don't have to like it, we don't even have to embrace it with gusto. We just need to accept that in reality, it is happening. I'll give you an example. Last week, I was working
- [Do you embrace change?](https://jengoldmanwetzler.com/do-you-embrace-change/) - Why are we so resistant to change, even when change is good for us? Maybe it's because we are creatures of habit, but I think it's more than that. Yesterday, I was coaching a senior executive at a multinational financial services company. She has two Ivy League degrees, has been promoted many times throughout her

## Pages

- [Home](https://jengoldmanwetzler.com/) - Lead Boldly. Connect Deeply. Achieve Optimal Outcomes. Lead Boldly. Connect Deeply. Achieve Optimal Organizational Outcomes. Lead Boldly. Connect Deeply. Achieve Optimal Business Outcomes. Lead Boldly. Connect Deeply. Achieve Optimal Team Outcomes. Lead Boldly. Connect Deeply. Achieve Optimal Financial Outcomes. Lead Boldly. Connect Deeply. Achieve Optimal Board Outcomes. Jennifer has worked with: See the Full List
- [Contact](https://jengoldmanwetzler.com/contact/) - Contact Jennifer
- [Backup of Contact](https://jengoldmanwetzler.com/backup-contact/) - Contact Jennifer If You're Interested In... Coaching for CEOs and Executives Executive Team Coaching Keynote Speaking Media Inquiries Get In Touch Get the Newsletter Subscribe to Dr. Goldman-Wetzler's newsletter on how to achieve optimal outcomes. When you sign up, you'll also receive a complimentary Optimal Outcomes Workbook.
- [Copy of Contact](https://jengoldmanwetzler.com/contact-copy-2/) - Contact Jennifer
- [Optimal Outcomes](https://jengoldmanwetzler.com/optimal-outcomes/) - Optimal Outcomes Optimal Outcomes was selected as a Financial Times Book of the Month, a Porchlight Business Bestseller, Amazon #1 New Release, and one of Success Magazine's "6 Books to Help You Live Your Best Life". Order the Book Learn More "Every once in a while, you'll encounter a book and wish everyone you know
- [Insights](https://jengoldmanwetzler.com/bio/insights/) - Insights These insights are simultaneously featured in Dr. Goldman-Wetzler's column in Psychology Today and in her newsletter. Please enjoy and share freely. Visit Column Stay in Touch. Subscribe to Dr. Goldman-Wetzler's newsletter on how to achieve optimal outcomes. When you sign up, you'll also receive a complimentary Optimal Outcomes Workbook.
- [Bio](https://jengoldmanwetzler.com/bio/) - Expert Advisor for CEOs & Teams With three decades of experience advising executives at the world's top organizations, Dr. Jennifer Goldman-Wetzler is one of the globe's leading experts in organizational psychology and conflict. Applying the art and science of conflict management to C-suite dynamics, she brings a rare blend of warmth and Bronx-rooted toughness to
- [Coaching for Executive Teams](https://jengoldmanwetzler.com/coaching/coaching-for-executive-teams/) - Coaching for Executive Teams Author of the leading book on navigating conflict in the C-suite, Dr. Goldman-Wetzler brings decades of experience advising global CEOs and their teams. Whether you are experiencing conflict on your executive team or you simply need to have important conversations, working with Jennifer will help you move forward with confidence and
- [Book Resources](https://jengoldmanwetzler.com/optimal-outcomes/book-resources/) - Jennifer Goldman-Wetzler, Ph.D., an award-winning conflict consultant, offers a new path to take when agreement and collaboration seem impossible. In the book, she teaches us that when conflict resolution fails, we can achieve freedom instead-even without others' cooperation. Learn More Order Now to get your bonus gifts "Every once in a while, you'll encounter a
- [One-On-One Coaching](https://jengoldmanwetzler.com/coaching/one-on-one-coaching/) - One-On-One Coaching Jennifer limits her engagements to a select few of the world's top leaders each year. She works with those with an unwavering commitment to making a positive impact-on their organizations, on their communities, and on our world. Leaders typically invite Jennifer to work with them when they want to grow their leadership and
- [Clients](https://jengoldmanwetzler.com/bio/clients/) - Clients Jennifer has helped CEOs, Presidents, and senior leaders of major corporations, research universities and public sector organizations turn complexity and conflict into opportunities to move forward with unity and confidence. Financial Services Pharmaceuticals + Healthcare Technology Retail Government & Public Sector Academic Let's Work Together Get In Touch
- [Coaching](https://jengoldmanwetzler.com/coaching/) - What to expect when you work with Jennifer: Unparalleled Expertise With a background teaching at Columbia University and the University of Pennsylvania, Jennifer is a global authority on organizational psychology and conflict. Author of the leading book on navigating conflict in the C-suite, she brings decades of experience advising global CEOs and their teams to
- [Speaking Engagements](https://jengoldmanwetzler.com/speaking-engagements/) - Presentations that Inspire Watch Jen's TEDx Talk Jennifer has delivered keynotes at: Dr. Jennifer Goldman-Wetzler is a recognized global leader on how to optimize organizational health and growth in the midst of innovation and change. Her presentations leave audiences highly motivated and equipped with practical tools for taking action and achieving optimal outcomes. The high
- [Events & Television](https://jengoldmanwetzler.com/bio/media-coverage/events-television/) - Events & Television TEDx Talk: Free Yourself When Conflict Resolution Fails Talk @ Google: Conflict Mastery PON at Harvard Law School: Solve the Unsolvable - Even Without the Other Side's Cooperation The Strand Bookstore: Optimal Outcomes Launch LeadX: Optimal Outcomes Webinar Uptime App: How to Prevent Unintended Consequences Women's Leadership Initiative: Leadership in Times of
- [Published Chapters & Articles](https://jengoldmanwetzler.com/bio/media-coverage/published-chapters-articles/) - Published Chapters & Articles Dr. Goldman-Wetzler's Psychology Today Achieving Conflict Freedom Column Read all articles Psychology Today: These 4 Habits Could Be Making Your Life Harder Handbook of Conflict Resolution: Theory and Practice: A Framework for Thinking About Research on Conflict Resolution Initiatives Forge: This One-Second Habit is the Key to Emotional Intelligence Soundview Magazine:
- [As Quoted In](https://jengoldmanwetzler.com/bio/media-coverage/as-quoted-in/) - As Quoted In Financial Times: FT Business Books of the Month: February Edition Success Magazine: 6 Books to Help You Live Your Best Life Forbes: Steeped in Conflict? Here's How to Break Free The New York Post: Does Political Banter Belong in the Office? Inc: 6 Powerful Ways to Free Yourself Completely from Office Drama
- [Media Coverage](https://jengoldmanwetzler.com/bio/media-coverage/) - Media Coverage Jennifer and her work have been featured in: Events & Television Dr. Goldman-Wetzler has delivered keynotes at conferences and organizations including the United States Treasury, Fast Company Innovation Festival, Columbia Business School Leadership Lab, CHIEF, Lower Manhattan Headquarters, The Executives' Club of Chicago, and more. Please enjoy the following recorded television and keynote
- [Assessments](https://jengoldmanwetzler.com/optimal-outcomes/optimal-outcomes-assessments/) - Optimal Outcomes Assessments Conflict Habits Assessment This short, free quiz poses questions to identify your primary conflict habit. The quiz takes about seven minutes to complete; answers are confidential. Take the Assessment Emotion Traps Assessment This short, free quiz poses questions to identify the Emotion Trap to which you may be most vulnerable. The quiz takes about
- [Case Study: Coaching for Seamless CEO Succession](https://jengoldmanwetzler.com/coaching/one-on-one-coaching/case-study-coaching-for-seamless-ceo-succession/) - Case Study ← Go back to One-on-One Coaching for CEOs and Executives Coaching for Seamless CEO Succession The Client: A multibillion-dollar global pharmaceutical giant The Challenge: A pivotal leadership transition loomed large. The Chief Operating Officer (COO), a key contender for the CEO position, was one of several potential candidates to succeed the CEO (who
- [Case Study: Coaching in High-Stakes Partnership Creates 17% Increase in Portfolio Value](https://jengoldmanwetzler.com/coaching/one-on-one-coaching/case-study-coaching-in-high-stakes-partnership-creates-17-increase-in-portfolio-value/) - Case Study ← Go back to One-on-One Coaching for CEOs and Executives Coaching in High-Stakes Partnership Creates 17% Increase in Portfolio Value The Client: A 200-person family office of a prominent, ultra-high-net-worth family The Challenge: A founding partner of the firm was highly seasoned with unique expertise and was a valued member of the founding
- [Case Study: Transforming Leadership and Team Dynamics for a Fintech CEO](https://jengoldmanwetzler.com/coaching/one-on-one-coaching/case-study-transforming-leadership-and-team-dynamics-for-a-fintech-ceo/) - Case Study ← Go back to One-on-One Coaching for CEOs and Executives Fintech CEO Transforms His Leadership and Team Dynamics The Client: A global $60+ billion fintech company The Challenge: The Founder/CEO was a well-liked leader at the firm, but his conflict avoidant management style had left many members of his executive team frustrated and
- [Case Study: Two Senior Executives’ Conflict Resolved](https://jengoldmanwetzler.com/coaching/coaching-for-executive-teams/case-study-two-senior-executives-conflict-resolved/) - Case Study ← Go back to Coaching for Executive Teams Two Senior Executives' Conflict Resolved The Client: One of the world's most prestigious and highest-profile non-governmental organizations. The Challenge: Conflict between two senior executives with similar experience and expertise - but very different leadership styles. Background: Two members of the executive team of a key
- [Case Study: Executive Team Coaching Helps Take Company Public](https://jengoldmanwetzler.com/coaching/coaching-for-executive-teams/case-study-executive-team-coaching-helps-take-company-public/) - Case Study ← Go back to Coaching for Executive Teams Executive Team Coaching Helps Take Company Public The Client: A high-profile, fast-growing healthcare startup in New York City The Challenge: A clash of generations and cultures leads to senior management dysfunction. Background: The CEO at a hot start-up healthcare company approached me with a dilemma:
- [Case Study: Executive Team Coaching Increases Company Profitability](https://jengoldmanwetzler.com/coaching/coaching-for-executive-teams/case-study-coaching-for-seamless-ceo-succession-copy/) - Case Study ← Go back to Coaching for Executive Teams Executive Team Coaching Increases Company Profitability The Client: A Fortune 500 global software development company The Challenge: A senior management team unable to collaborate - or even communicate - effectively. Background: The software company's CEO knew she needed to have a tough conversation with her
- [Thank You](https://jengoldmanwetzler.com/thank-you-free-chapter/) - Thanks for signing up! You may now download your complimentary Optimal Outcomes Workbook below. Download The PDF
- [Academic](https://jengoldmanwetzler.com/bio/clients/academic/) - Academic Let's Work Together Get In Touch
- [Government and Public Sector](https://jengoldmanwetzler.com/bio/clients/government-and-public-sector/) - Government & Public Sector Let's Work Together Get In Touch
- [Pharmaceuticals and Healthcare](https://jengoldmanwetzler.com/bio/clients/pharmaceuticals-and-healthcare/) - Pharmaceuticals & Healthcare Let's Work Together Get In Touch
- [Technology](https://jengoldmanwetzler.com/bio/clients/technology/) - Technology Let's Work Together Get In Touch
- [Retail](https://jengoldmanwetzler.com/bio/clients/retail/) - Retail Let's Work Together Get In Touch
- [Financial Services](https://jengoldmanwetzler.com/bio/clients/financial-services/) - Financial Services Let's Work Together Get In Touch
- [Audio & Podcasts](https://jengoldmanwetzler.com/bio/media-coverage/audio-podcasts/) - Audio & Podcasts Dear HBR: Disagreeable Colleagues Fast Company's Secrets of the Most Productive People: How to Stay Sane While WFH w/ Kids Disrupt Yourself with Whitney Johnson: Optimal Outcomes Reboot Podcast with Jerry Colonna: Breaking the Cycle with Jennifer Goldman-Wetzler Before Breakfast Podcast with Laura Vanderkam: Honor Your Shadow Values Storybrand Podcast: Could Conflict
- [Assessment](https://jengoldmanwetzler.com/assessment/) - 
- [Thank You 8 Practices](https://jengoldmanwetzler.com/thank-you-8-practices/) - Thanks for signing up! You may now download your free guide below. For your convenience, we've also sent a link to your email. Download The PDF

## Resources

- [Values Map](https://jengoldmanwetzler.com/resource/values-map/) - Identify overlaps and tensions among your own and others’ ideal and shadow values in any situation.
- [Optimal Outcomes for Teams](https://jengoldmanwetzler.com/resource/optimal-outcomes-for-teams/) - In this exclusive bonus chapter, you'll learn new ways to think about and create Optimal Outcomes for your team and entire organization.
- [The Reckoning Template](https://jengoldmanwetzler.com/resource/the-reckoning-template/) - This template helps you compare the anticipated costs and benefits of taking several different courses of action so you can ultimately identify your Optimal Outcome.
- [Test Your Path](https://jengoldmanwetzler.com/resource/test-your-path/) - Use this worksheet to think ahead about the potential unintended negative consequences of any new actions you might take.
- [Pattern Breaking Path](https://jengoldmanwetzler.com/resource/pattern-breaking-path/) - Identify ways to break free from conflict by taking simple but surprisingly different action than you’ve taken before.
- [Imagine Your Ideal Future](https://jengoldmanwetzler.com/resource/imagine-your-ideal-future/) - This worksheet helps you use all five of your senses to imagine the ideal future you’d like to create in any situation.
- [Values Inventory](https://jengoldmanwetzler.com/resource/values-inventory/) - Use this inventory to identify your own and others’ ideal and shadow values.
- [Values Packet](https://jengoldmanwetzler.com/resource/values-packet/) - This packet includes the Values Inventory, the Values Map and additional values worksheets in one comprehensive PDF document.
- [How to Create an Online Conflict Map](https://jengoldmanwetzler.com/resource/how-to-create-an-online-conflict-map/) - Use this software to draw your conflict map using digital tools. Get creative!
- [8 Practices to Break Free From Conflict](https://jengoldmanwetzler.com/resource/8-practices-to-break-free-from-conflict/) - This two-page introduction to the Optimal Outcomes practices highlights the essence of each practice and shows how all the practices fit together.
- [Conflict Map](https://jengoldmanwetzler.com/resource/conflict-map/) - Use this tool to identify new insights and levers for change in any situation.
- [Introduction Chapter to <em>Optimal Outcomes</em>](https://jengoldmanwetzler.com/resource/introduction-chapter-to-optimal-outcomes/) - Enjoy this complimentary Introduction Chapter to the book. It opens with a story from Dr. Goldman-Wetzler's own life, and compellingly describes the power of creating Optimal Outcomes in all areas of work and life.

## WP Testimonials Pro

- [Joshua Sinai](https://jengoldmanwetzler.com/testimonial/joshua-sinai/) - “An important, unique approach to dealing with conflict, even when one side may not be amenable. Highly recommended for anyone interested in applying a user-friendly methodology in their personal and professional interactions.” Joshua Sinai, Ph.D. Counterterrorism expert, Book Reviews Editor, Perspectives on Terrorism and columnist, The Washington Times
- [David Broza](https://jengoldmanwetzler.com/testimonial/david-broza/) - “Optimal Outcomes is a method whose time has come. It is useful wherever conflict has lasted too long, including in the Middle East. The practices will help everyone from diplomats to grassroots organizers break cycles of conflict and taste freedom.” David Broza Legendary Israeli singer-songwriter and creator of the humanitarian documentary East Jerusalem / West
- [Erica Ariel Fox](https://jengoldmanwetzler.com/testimonial/erica-ariel-fox/) - "Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable." Erica Ariel Fox President, Mobius Executive Leadership & New York Times bestselling author of Winning from Within
- [Carla Smith](https://jengoldmanwetzler.com/testimonial/carla-smith/) - “Jen was the perfect balance of empathy and direct feedback. She listened well and helped me see and solve for blind-spots I had. She was an approachable and available sounding board, and the 360 that she conducted for me was invaluable. I would recommend her as a coach without hesitation.” Carla Smith Chief People, Strategy
- [Melissa Kremers](https://jengoldmanwetzler.com/testimonial/melissa-kremers/) - “Over the past several years, Jen has helped me creatively address complex situations and solve thorny issues. I walk away from every session with new insights and clear actions that improve our teams’ ability to collaborate, innovate, and ultimately drive results for our clients.” Melissa Kremers Chief Financial Officer, Private Family Office
- [Dr. Maria R. Volpe](https://jengoldmanwetzler.com/testimonial/dr-maria-r-volpe/) - "Jennifer provided fabulous insights on how to transform conflict to a room full of very attentive attendees. Everyone was so appreciative of the opportunity to learn about and participate in her stimulating and meaningful work." Dr. Maria R. Volpe Professor of Sociology and Executive Director of the City University of New York (CUNY) Dispute Resolution
- [Dieter Wachters](https://jengoldmanwetzler.com/testimonial/dieter-wachters/) - "I loved Jennifer’s presentation. She has a knack for explaining complex ideas in digestible ways and demanding action. My team and I are continually benefitting from her wisdom." Dieter Wachters Vice President of Engineering, Collibra
- [Executive Secretary](https://jengoldmanwetzler.com/testimonial/executive-secretary-2/) - “Jennifer gave an insightful and inspiring presentation. Her work is so clear and appealing, and it encouraged deep reflection among participants. We look forward to benefiting from her ongoing work in this emerging field.” Executive Secretary Conflict Prevention, United Nations
- [Dr. Peter T. Coleman](https://jengoldmanwetzler.com/testimonial/dr-peter-t-coleman-2/) - “Jennifer and her course have consistently received the highest ratings across the board. She is highly engaging and her work is transformative. She is a gem at Columbia, not to be missed.” Dr. Peter T. Coleman Professor of Psychology and Education & Executive Director, International Center for Cooperation and Conflict Resolution, Columbia University
- [Jeffrey Nelson](https://jengoldmanwetzler.com/testimonial/jeffrey-nelson/) - “Jen had a profound influence on the way I view myself as a leader – and what leadership really means and entails. During our work together, I was awarded EDC’s Leadership Award; I am certain this was due in no small part to the work I completed with her.” Jeffrey Nelson EVP, New York City
- [Felix Van de Maele](https://jengoldmanwetzler.com/testimonial/felix-van-de-maele/) - “For almost a decade, Jen has helped our executive team transform our leadership as we take on a bold mission to revolutionize the future of data governance. I have counted on Jen to provide me and my team with candid feedback and sound leadership advice. She has guided many pivotal conversations and helped us make
- [Rachael O’Meara](https://jengoldmanwetzler.com/testimonial/rachael-omeara-2/) - “Jennifer captivated our audience of Googlers in person and around the globe on our live stream site. Her high-energy presentation was bursting with extremely clear and practical advice on how to master even the most difficult conflicts. I recommend her to anyone planning an event anywhere.” Rachael O’Meara Google
- [Jon Hitchon](https://jengoldmanwetzler.com/testimonial/7828/) - “At critical junctures over two years, Jennifer’s insight and expertise have been invaluable to me. Her ability to quickly understand the intricacies of any situation and suggest creative solutions to tough problems are second to none.” Jon Hitchon Former Chief Operating Officer, Two Sigma Investments
- [Executive Secretary for Speaking so it can be in a particular order](https://jengoldmanwetzler.com/testimonial/executive-secretary-for-speaking-so-it-can-be-in-a-particular-order/) - “Jennifer gave an insightful and inspiring presentation. Her work is so clear and appealing, and it encouraged deep reflection among participants. We look forward to benefiting from her ongoing work in this emerging field.” Executive Secretary Conflict Prevention at the United Nations
- [Jerry Colonna](https://jengoldmanwetzler.com/testimonial/jerry-colonna/) - "Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable." Jerry Colonna Author of Reboot: Leadership and The Art of
- [Sharon Fay](https://jengoldmanwetzler.com/testimonial/sharon-fay/) - "A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it." Sharon Fay Head of Equities and CIO Global Value, AllianceBernstein
- [Daniel L. Shapiro, Ph.D.](https://jengoldmanwetzler.com/testimonial/daniel-l-shapiro-ph-d/) - "Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life." Daniel L. Shapiro, Ph.D. Director, Harvard International Negotiation Program & author, Negotiating the Nonnegotiable
- [Doug Stone and Sheila Heen](https://jengoldmanwetzler.com/testimonial/doug-stone-and-sheila-heen/) - "With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds." Doug Stone and Sheila Heen Co-authors of the New York Times bestseller Difficult Conversations
- [Jeffrey C. Walker](https://jengoldmanwetzler.com/testimonial/jeffrey-c-walker/) - "I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes." Jeffrey C. Walker Former Vice Chairman, JPMorgan Chase & Co.
- [Jeffrey C. Walker](https://jengoldmanwetzler.com/testimonial/jeffrey-c-walker-2/) - “Jennifer works magic with global leaders…” Jeffrey C. Walker Former Vice Chairman, JPMorgan Chase & Co.
- [Marshall Goldsmith](https://jengoldmanwetzler.com/testimonial/marshall-goldsmith/) - “Dr. Jennifer Goldman-Wetzler is the world’s #1 Conflict Coach, and one of the most successful CEO leadership coaches I know. She helps superstars get even better. I give her my highest recommendation. Especially if you are navigating conflict in the C-suite, call on Jennifer for help. You’ll be glad you did!” Marshall Goldsmith Thinkers50 #1
- [Amy Elizabeth Fox](https://jengoldmanwetzler.com/testimonial/amy-elizabeth-fox/) - “Dr. Goldman-Wetzler is a true leader in the executive coaching field. She successfully led the exponential growth of Mobius’ Global Coaching practice at its inception and is a master coach herself. Dr. Goldman-Wetzler easily navigates the business challenges of the C-suite, the complexity of team dynamics and the journey of transformational development. I recommend her
- [Allan Weiser](https://jengoldmanwetzler.com/testimonial/allan-weiser/) - “Our entire company benefitted tremendously from Jennifer’s expertise. She provided us with the frank insight and leadership know-how to transform our organizational culture. Under her advisory, we successfully sold our company to the most prestigious brand in our industry.” Allan Weiser CEO, Dates Weiser/Knoll Specialty
- [Sharon Fay](https://jengoldmanwetzler.com/testimonial/sharon-fay-2/) - "Jen will change how you think about conflict and complexity, and more importantly, how you lead through it." Sharon Fay Head of Equities and CIO Global Value, AllianceBernstein
- [Jerry Colonna](https://jengoldmanwetzler.com/testimonial/jerry-colonna-2/) - “Jennifer brings clarity and heart-filled insight gained from decades of caring practice.” Jerry Colonna CEO, Reboot.io
- [Daniel L. Shapiro, Ph.D.](https://jengoldmanwetzler.com/testimonial/daniel-l-shapiro-ph-d-2/) - “Jennifer’s work will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life.” Daniel L. Shapiro, Ph.D. Founder & Director, Harvard International Negotiation Program
- [Adam Grant](https://jengoldmanwetzler.com/testimonial/adam-grant/) - "Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them." Adam Grant New York Times bestselling author of Originals and Give and Take, and host

## Assessment

- [Conflict Habits Assessment](https://jengoldmanwetzler.com/assessments/conflict-assessment/)
- [Emotion Traps Assessment](https://jengoldmanwetzler.com/assessments/emotion-traps-assessment/)

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- [Praise Book](https://jengoldmanwetzler.com/testimonial-category/praise-book/)
- [Praise Speaking](https://jengoldmanwetzler.com/testimonial-category/praise-speaking/)
- [Home](https://jengoldmanwetzler.com/testimonial-category/home/)
- [Coaching](https://jengoldmanwetzler.com/testimonial-category/coaching/)

## assessment

- [conflict-assessment](https://jengoldmanwetzler.com/assessment/conflict-assessment/)
- [emotional-responses-assessment](https://jengoldmanwetzler.com/assessment/emotional-responses-assessment/)
- [emotional-trap-assessment](https://jengoldmanwetzler.com/assessment/emotional-trap-assessment/)
- [emotion-trap-assessment](https://jengoldmanwetzler.com/assessment/emotion-trap-assessment/)
- [emotion-traps-assessment](https://jengoldmanwetzler.com/assessment/emotion-traps-assessment/)