Achieve optimal outcomes

even when collaboration seems impossible

Jennifer and her team have worked with:

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Jennifer Goldman-Wetzler, Ph.D., an award-winning conflict consultant, offers a new path to take when agreement and collaboration seem impossible.

In the book, she teaches us that when conflict resolution fails, we can achieve conflict freedom instead—even without others’ cooperation.

  • Adam Grant, New York Times bestselling author of Originals and Give and Take, and host of the chart-topping TED podcast WorkLife

    “Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them.”

  • Publishers Weekly

    “Framed with…a kind but no-nonsense tone, this succinct and focused guide is a boon to anyone looking to turn arguments into negotiations and negotiations into agreement.”

  • David Broza, legendary Israeli singer-songwriter and creator of the humanitarian documentary East Jerusalem/West Jerusalem

    Optimal Outcomes is a method whose time has come. It is useful wherever conflict has lasted a long time, including in the Middle East. The practices will help everyone from diplomats to grassroots organizers break cycles of conflict and taste freedom.”

  • Erica Ariel Fox, President, Mobius Executive Leadership and author of the New York Times bestseller Winning from Within

    Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable.”

  • Daniel L. Shapiro, Ph.D., Director, Harvard International Negotiation Program and author, Negotiating the Nonnegotiable

    “Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life.”

  • Joshua Sinai, Ph.D., Counterterrorism expert, Book Reviews Editor, Perspectives on Terrorism and columnist, The Washington Times

    “An important, unique approach to dealing with conflict, even when one side may not be amenable. Highly recommended for anyone interested in applying a user-friendly methodology in their personal and professional interactions.”

  • Sharon Fay, Co-Head of Equities, AllianceBernstein

    “A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it.”

  • Jerry Colonna, author of Reboot: Leadership and the Art of Growing Up and CEO,

    “Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable.”

  • Doug Stone and Sheila Heen, Authors of the New York Times bestseller Difficult Conversations

    “With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds.”

  • Jeffrey C. Walker, Chairman of New Profit, former Vice Chairman of JPMorgan Chase & Co., and coauthor of The Generosity Network

    “I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes.”


A leading expert in conflict and organizational behavior, Jennifer shows audiences how to create health and growth in the midst of innovation and change. Her dynamic keynotes leave audiences motivated and equipped with the practices and tools they need to achieve optimal outcomes.

Consulting & Coaching

Leveraging a structured, proven yet customized process built on years of academic research in conflict and organizational behavior, we align individuals and teams to enable them to effectively collaborate and innovate.

Learn How to Break Free From Conflict and Achieve Optimal Outcomes