Optimal Outcomes

Optimal Outcomes was selected as a Financial Times Book of the Month, a Porchlight Business Bestseller, Amazon #1 New Release, and one of Success Magazine’s “6 Books to Help You Live Your Best Life”.

Order the Book

Learn More

“Every once in a while, you'll encounter a book and wish everyone you know would read it. This is one of those rare books. It will help you reset the way you think about conflict and help you become more productive, mindful and kind along the way.”

Seth Godin
Author of This is Marketing

Praise for Optimal Outcomes

"I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes."
Jeffrey C. Walker

Former Vice Chairman, JPMorgan Chase & Co.

"Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them."
Adam Grant

New York Times bestselling author of Originals and Give and Take, and host of the chart-topping TED podcast Work Life

"With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds."
Doug Stone and Sheila Heen

Co-authors of the New York Times bestseller Difficult Conversations

"Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life."
Daniel L. Shapiro, Ph.D.

Director, Harvard International Negotiation Program & author, Negotiating the Nonnegotiable

"A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it."
Sharon Fay

Head of Equities and CIO Global Value, AllianceBernstein

"Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable."
Jerry Colonna

Author of Reboot: Leadership and The Art of Growing Up & CEO, Reboot.io

"Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable."
Erica Ariel Fox

President, Mobius Executive Leadership & New York Times bestselling author of Winning from Within

Where can you turn when your attempts to resolve conflict fail?

Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do?

When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom.

Based on her popular course at Columbia University, Dr. Jennifer Goldman-Wetzler reveals eight groundbreaking practices proven to disrupt recurring conflict and help people everywhere free themselves from the “conflict loop”.

Blending mindfulness, Jungian psychology, and practical, step-by-step advice this book will free anyone from seemingly impossible conflict. Once you learn and apply these practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

Order the Book

Available in the U.S.

Available Internationally

United Kingdom

Australia

India

South Africa

China

Korea

Vietnam

Lithuania