conflict management

One Leadership Lesson from the U.S. Inauguration

Dear friends, I hope this finds you healthy, safe and well. Below (from my column in Psychology Today) is one leadership lesson I’ve gleaned from the days leading up to this week’s historic U.S. Inauguration, and three ways organizational leaders can implement it. One Leadership Lesson from the U.S. Inauguration The most important contributors to […]

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How to Avoid the Swirl in Any Organization

Swirl: noun / whirling confusion As we approach the end of the year, scrambling to get work done before the holidays—while working remotely in the midst of a pandemic—may cause more swirl than usual. While it might be hard to define exactly what swirl is, you know it when you see it. You’re trying to

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Watch the TEDx Talk: Free Yourself When Conflict Resolution Fails

Dear friends, The 8-minute TEDx Talk I gave a few weeks ago has just been released: Free Yourself When Conflict Resolution Fails I tell the story of how I freed myself from a deeply personal conflict with my mom using 3 of the practices I’ve taught Columbia students and senior organizational leaders for a decade,

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