emotional intelligence

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Are Your People Burnt Out? Here’s How to Deal With It

My doctor is burnt out. I can see it in his physical appearance. His once healthy frame now seems hollowed out. He’s lost a significant amount of weight. His happy ‘whistle while you work’ spirit has been replaced by silence. His old smile has not exactly turned into a frown, but it is diminished and

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How (and Why) Conflicting Goals Is a Good Thing

In recent years, best-selling books like Essentialism and The One Thing have suggested focusing on one goal at a time to powerfully achieve your goals—one by one. Their ethos has been life-changing for many people, including me. For example, I relied on this way of working to write and launch my book, Optimal Outcomes. From

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Why is Conflict More Magnetic During the Holidays?

“…the human propensity to have arguments always fills the available space…” – Rabbi Lord Jonathan Sacks These days, many leaders are struggling with lack of focus at work. The day-to-day needs of family and children can be overwhelming. The impacts of the global health and economic crises, political polarization, global degradation, and racial injustice are

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Watch the TEDx Talk: Free Yourself When Conflict Resolution Fails

Dear friends, The 8-minute TEDx Talk I gave a few weeks ago has just been released: Free Yourself When Conflict Resolution Fails I tell the story of how I freed myself from a deeply personal conflict with my mom using 3 of the practices I’ve taught Columbia students and senior organizational leaders for a decade,

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