“I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes.” Jeffrey C. Walker Former Vice Chairman, JPMorgan Chase & Co.
“Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them.” Adam Grant New York Times bestselling author of Originals and Give and Take, and host
“With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds.” Doug Stone and Sheila Heen Co-authors of the New York Times bestseller Difficult Conversations
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“Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life.” Daniel L. Shapiro, Ph.D. Director, Harvard International Negotiation Program & author, Negotiating the Nonnegotiable
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“A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it.” Sharon Fay Head of Equities and CIO Global Value, AllianceBernstein
“Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable.” Jerry Colonna Author of Reboot: Leadership and The Art of
“Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable.” Erica Ariel Fox President, Mobius Executive Leadership & New York Times bestselling author of Winning from Within