Jennifer Goldman-Wetzler, Ph.D., an award-winning conflict consultant, offers a new path to take when agreement and collaboration seem impossible.

In the book, she teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation.

“Every once in a while, you'll encounter a book and wish everyone you know would read it. This is one of those rare books. It will help you reset the way you think about conflict and help you become more productive, mindful and kind along the way.”

—Seth Godin, author of This is Marketing

Get Your Copy of Optimal Outcomes...and claim your bonus gift

Step 1:

Order Your Copy of Optimal Outcomes.

Step 2:

Forward your receipt from any retailer in any country in any format to:

Step 3:

Instantly gain access to the Optimal Outcomes Workbook. Filled with step-by-step instructions, you’ll be able to immediately apply the practices to any situation you're dealing with-- at work, at home, in the community or in the world. 

Optimal Outcomes for Teams

When you purchase 25 books or more, gain access to:

  • A bulk discount on your Optimal Outcomes book order
  • A reduced rate on the Optimal Outcomes for Teams Keynote
    • Learn the groundbreaking methods in real-time with Jen as she equips teams with the mindsets and practices they need to achieve optimal outcomes—together.

Email teams@optimaloutcomesbook.com to learn more.

“Every once in a while, you'll encounter a book and wish everyone you know would read it. This is one of those rare books. It will help you reset the way you think about conflict and help you become more productive, mindful and kind along the way.”

—Seth Godin, author of This is Marketing

“I’ve watched Jennifer work her magic with global leaders. Now she has captured that wisdom in this book. If you read one business book this year, make it Optimal Outcomes.”


Jeffrey C. Walker, Chairman of New Profit and former Vice Chairman of JPMorgan Chase & Co.

“Conflict is an inevitable part of life, but it isn’t an inevitable source of misery. This hands-on book is full of reflection exercises to help you spot the hidden patterns in your regular clashes and learn how to defuse them.”

July 31, 2012
Wharton School of Business, U. Penn
Philadelphia, Pa

Adam M. Grant, PhD, an associate professor of management, seen at Wharton this morning.

Michael Kamber/Bloomberg

Adam Grant, New York Times bestselling author of Originals and Give and Take, and host of the chart-topping TED podcast WorkLife

"Optimal Outcomes is a cool drink of water in a world over-heated by conflict. With clarity and heart-filled insight gained from decades of caring practice, Jennifer Goldman-Wetzler leads us down the path to conflict freedom, liberating us from the painful belief that conflicts are intractable."

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—Jerry Colonna, author of Reboot: Leadership and the Art of Growing Up and CEO, Reboot.io

“With engaging real-world examples and a proven method, Optimal Outcomes will transform how individuals and organizations approach conflicts of all kinds.”


—Doug Stone and Sheila Heen, co-authors of the New York Times bestseller Difficult Conversations

“Brimming with science-backed good advice, Optimal Outcomes will free you from the hidden patterns and shadow values that make conflict so difficult to resolve. A liberating approach that can change your life.”


—Daniel L. Shapiro, Ph.D., Director, Harvard International Negotiation Program and author, Negotiating the Nonnegotiable

“A brilliantly written guide for the 21st century leader. Jennifer Goldman-Wetzler will change how you think about conflict and complexity, and more importantly, how you lead through it.”

Sharon Fay

—Sharon Fay, Co-Head of Equities, AllianceBernstein

Optimal Outcomes provides a simple but powerful method for dealing with breakdowns that seem unresolvable.”

Erica Ariel Fox

—Erica Ariel Fox, President, Mobius Executive Leadership and author of the New York Times bestseller Winning from Within

“An important, unique approach to dealing with conflict, even when one side may not be amenable. Highly recommended for anyone interested in applying a user-friendly methodology in their personal and professional interactions.”


—Joshua Sinai, Ph.D., counterterrorism expert, Book Reviews Editor, Perspectives on Terrorism and columnist, The Washington Times

Optimal Outcomes is a method whose time has come. It is useful wherever conflict has lasted too long, including in the Middle East. The practices will help everyone from diplomats to grassroots organizers break cycles of conflict and taste freedom.”


David Broza, legendary Israeli singer-songwriter and creator of the humanitarian documentary East Jerusalem/West Jerusalem

“Framed with…a kind but no-nonsense tone, this succinct and focused guide is a boon to anyone looking to turn arguments into negotiations and negotiations into agreement.”


—Publishers Weekly


Where can you turn when your attempts to resolve conflict fail?

Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do?

When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom.

Based on her popular course at Columbia University, Dr. Jennifer Goldman-Wetzler reveals eight groundbreaking practices proven to disrupt recurring conflict and help people everywhere free themselves from the “conflict loop”.

Blending mindfulness, Jungian psychology, and practical, step-by-step advice this book will free anyone from seemingly impossible conflict. Once you learn and apply these practices, you’ll reach your Optimal Outcome—which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible.

International Editions

In addition to the links below, you can get the book sent anywhere with free international shipping from Book Depository.

English Language

UK: Print | eBook | Audiobook

Australia: Print | eBook

India: eBook

South Africa: Print

Additional Languages

Optimal Outcomes is currently being translated into Chinese, Korean, Vietnamese, and Lithuanian with additional translations expected. Links to these editions will be added once they become available.

Order the Book